Medical Billing Case Study

Wells Branch Medical Center: Dr. Paul Bristol, Dr. Lorraine Schroeder, Dr. Kevin Carlson eDirect Services Medical Billing Services Makes a Difference! Wells Branch Medical Center has great results with eDirect Services - after 2 incidents of billing staff problems they came to eDirect Services based upon a reference of a trusted colleague. eDirect Services was able to take over the billing immediately, unwind the confusion and correct the mistakes that had been created. During the process, eDirect Services straightened up the accounts receivables and streamlined the billing operations. Also eDirect Services installed a wireless network and set up a system that scanned in superbills so they are viewed and entered into the billing system without ever being printed. This process speeds up the entry and eliminates the cost of printing. “eDirect Services came in on very short notice and tackled a very tough situation.” said Dr. Carlson. “They have really simplified and streamlined the whole process plus helped us change our front office processes to drastically increase patient collections. We’re getting the best billing service that we've ever had since the inception of our practice.” eDirect Services provides full systems support and meets monthly with the doctors to discuss HIPAA compliance issues, work flow processes and reimbursement/billing potential improvements. . :  Medical Billing