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System Support
eDirect Services offers you full system support on an "as needed" basis at a fraction of the cost required to maintain your own staff.

Services Offered
• Network Design and Implementation Help Desk Support for system users
Software and Hardware Installation and Upgrades Office Automation Support
Software and Hardware Support during normal working hours User training and education
Consultation, Research and Implementation of Internet Services Quarterly QA Review to insure proper safeguards are utilized

Benefits
One contact for all of your networking needs Prompt response to request placed through our support website or calls to our help desk
Standardization and preventative maintenance

Pricing
Discounted monthly service plan available Hours above the contracted amount are estimated and performed with your approval with the price based on the skill level of the consultant
Hours can be carried forward for up to 12 months providing a prepayment for disaster recovery

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